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ADFS - External access

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Hello everyone, 

I am configuring an ADFS server to implement SSO in Office365. Internally is working perfectly, but whenexternally access the following situation occurs when the access link 

https://adfs.domain.com.br/adfs/ls/IdpInitiatedSignon.aspx 

It does not display the page to put the username and password, a popup appears to put the credentials,but would like to display the form page for future customizations. Already have reviewed all possible configurations and could not identify the cause of the problem. When running the test SSO microsoftown testing is done successfully without any error. 

I am using server 2012 r2 on both servers (adfs server and wap server) 

Can anyone help me? 

I got this erros on event log

Event ID 364: Encountered error during federation passive request


Additional Data 

Protocol Name: 

Relying Party:

Exception details:
Microsoft.IdentityServer.RequestFailedException: MSIS7065: There are no registered protocol handlers on path /adfs/ls/ to process the incoming request.
at Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext context)

Thanks.


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